The rules on toilets in pubs and restaurants when outdoor hospitality opens in Wales

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Pubs, cafes and restaurants will be allowed to open toilets when they re-open outdoors from June 13.

The Welsh Government said it is finalising guidance to the hospitality industry on re-opening conveniences during the pandemic.

“Toilets are potentially a risk for transmission of the virus if not managed well,” the guidance warns.

Responsibility in Wales for opening and managing  toilets for public use rests with the toilet owner or operator and they will have to make some changes in line with social distancing and reducing the risk of spreading the virus.

The guidance being finalised is in line with UK Hospitality guidance. It was issued after Eluned Morgan announced the reopening of outdoor outdoors in Wales. You can see the full details of the announcement on the reopening of pubs, restaurants and cafes with outdoor space here.

The guidance is not just for cafés, bars, restaurants but also other bodies which operate toilets for the public, including, local authorities, town and community councils, national parks, tourist sites and commercial or business premises where toilet access is provided to the public.

It adds: “Toilet accessibility is a key factor in easing restrictions and restoring confidence, once it is safe to do so.

“Many publicly accessible toilets have closed in the response to the pandemic, which has helped encourage people to stay local.

“Toilet access is essential for many people including the elderly, those classed as disabled, those who are pregnant, those with young children, or those with medical conditions.

“Consideration should be given to the equality implications of those with particular health needs who need to use the toilet more often. Equality Impact Assessments should be reviewed as part of the planning for re-opening toilets.  

“A lack of toilets can result in anti-social behaviour.

“As the coronavirus restrictions are lifted the increasing number of local people and tourists is likely to place pressure on services including toilets for public use.

“Toilets are currently in the ‘high priority but high anxiety’ area for the public – half will not visit an attraction at all if toilets are closed. Assurance of safety measures are hugely important in building confidence in their use, and toilet information is key for pre-visit communication. 

“Many people feel they cannot leave their homes for shopping or other day to day tasks if they do not know that a toilet is available.”



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