The brilliant way an ex-solider got to see and hear his daughter for the first time in three months

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There were tears of joy as a 92-year-old ex-soldier was reunited with his daughter after nearly three months of lockdown.

Until then Stanley Crawley, originally from Resolven, had only seen his daughter Susan Clement fleetingly through the windows at the Cwm Cartref Care Home in Commercial Road, Pontardawe.

Stanley, who has Parkinson’s disease, was finally able to see his daughter after care home staff created an outdoor visiting area in their garden using a gazebo.

It meant that residents could meet their loved ones face to face after being apart for so long because of the coronavirus pandemic.

Previously the only contact Susan had was waving at her dad was through windows when she dropped off treats at the front door.

She said: ”It’s not the same as seeing him in person and having a conversation.

“Luckily Dad never lost his sense of humour and fortunately there are no signs of dementia or loss of capacity so he was able to understand the whole Covid-19 situation and why we had to go into lockdown. But that didn’t make it easier.

“It was wonderful seeing him in the garden, he had a tear in his eye.”



Stanley was overwhelmed with emotion

Some residents, like Stanley, are hard of hearing so microphones and headphones were used so they could easily hear family members while remaining distant.

Former factory foreman Stanley was overwhelmed with emotion when he finally got to speak to daughter Susan, a former manager at the DVLA in Swansea.

He suffers from progressive supranuclear palsy, a form of Parkinson’s disease, which means he struggles to walk and his speech is deteriorating.

Stanley said: “It has been very difficult not seeing my family. The headphones made it easier and I could hear Susan really well.

“The carers have been brilliant and had us all laughing. It’s not the same as seeing your family but I know why they had to keep us safe.

“I like it here, they take really good care of me, I moved here after my wife died. I miss her a lot.

“I dress up smart when I have visitors like Susan and Stephen. I like to wear my Dickie bow tie and put on my medals.

“I was in Palestine in 1949 with the TA and was in a field regiment before that in 1946 and 1947.”

Even though she missed seeing her dad, Susan said she fully understood the importance of keeping residents safe and why the care home went into lockdown even before coronavirus took hold.

She said: “They have done fantastically well as they have kept the virus out of the care home completely. There have, to date, been no cases at all.

“Everything has been very professional but I know they have also made sure there has been a lot of fun for all the residents.

“Staff have been dressing in fancy dress and getting residents involved in all sorts of activities to keep spirits up. We, as relatives, couldn’t have asked for more.“

She added: “Dad came here after mum died a couple of years ago. My mother, Stella, suffered from multiple sclerosis for 45 years so it was hard on dad.

“Dad, who served in the TA after the war and went to Palestine, and mum had two children, my brother Stephen and I.

“We are just so grateful to everyone at Cwm Cartref Care Home, all the staff, for keeping dad and all the other residents safe. We are so fortunate and to now be able to see our loved ones is so special. And the headphones and microphones work a treat.”



Stanley pictured with Cwm Cartref Care Home Manager Melanie Harris and his daughter

Cwm Cartref is part of the Caron Group which has 14 care home across south and mid-Wales and its initiative has been welcomed by Care Forum Wales which represents nearly 500 independent social care providers.

Cwm Cartref manager Melanie Harris said she has no regrets that the Caron Group shut their doors early to prevent the virus getting into the 48-room home.

She said: “I know it upset some family members at the time but it was definitely the right thing to do and the fact we have remained Covid-free is testament to that.

“But the 16 weeks we have been under total lockdown has also been life changing in some ways.

“I will never take anything for granted ever again. The love and support we have had from the community has been overwhelming.

“We have had baskets of fruit delivered, letters of love and support along with all sorts of gifts. The whole community has come together with so much love.

“Until now we were only able to let families drop off treats and goodies at the front door and wave at their loved ones.

“We are now able to let families visit residents and have set up a gazebo outside in the garden.

“The plan now is to use one room inside the home where we are going to install a glass partition. It will mean we have a safe indoor environment so families can visit without having to use the garden. The weather in Wales is too unpredictable.”



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