Domino’s Pizza store threatened with closure as staff fail to wear face masks and maintain social distancing

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Council officials have threatened to close a Domino’s Pizza store after finding staff were not social distancing or wearing face masks.

Officers from the Shared Regulatory Service (SRS) warned Domino’s in Parc Plaza, Bridgend that the store could be closed if staff continue to flout coronavirus rules.

An officer noted one of the staff members had a face covering but was wearing it “around their chin and not covering their face”.

Three staff members were spotted not wearing masks or social distancing while at work on Saturday, November 21, at around 4pm.

They were seen without face masks when preparing food/while they were in the food preparation area. Staff also failed to take reasonable measures to ensure a two metre gap was kept between people in the store.

Domino’s spokeswoman Rachel Townsend said the incident “was immediately investigated” by the company and the SRS lifted the improvement notice after revisiting the store on Tuesday November 24.

“Our in-store team colleagues are required to wear face coverings in line with government guidelines and complete training to ensure they are using them correctly,” said Ms Townsend.

“We continue to work closely with the government and our environmental health authority who have approved our colleague and customer safety plans.

“Domino’s, including our Bridgend store, has introduced a number of safety measures including contact free delivery, increased sanitisation and improving our already frequent hand washing.

“We have also installed multiple protective screens, social distancing floor stickers and have clear customer safety signage in place for added levels of protection inside our stores.”

The SRS is a partnership between South Wales Police and Bridgend, Cardiff and the Vale of Glamorgan Councils that carries out checks on licensed premises to ensure they’re complying with government guidelines.

So far, officers have warned 12 businesses in Bridgend County Borough they must comply with Covid-19 guidelines or face closure. Three have been closed temporarily for breaching the rules.

Local businesses were also given improvement notices during the firebreak lockdown when they should have been closed for business but were open.

Enforcement officers have also issued improvement notices to 27 businesses in Cardiff and 17 in the Vale of Glamorgan and temporarily closed three businesses in Cardiff and three in the Vale of Glamorgan.

If a business receives an improvement notice, they are usually given 48 hours to meet the requirements set out by enforcement officers and can be closed if they fail to comply.



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